Our expertise includes:
- Digital transformation strategy and implementation
- CX augmentation with AI and Call Centre optimization
- Product and proposition design and strategy
- Advanced marketing analytics and campaign strategy
- Fixed and wireless churn modelling and mitigation planning
- Customer retention strategy and program execution
- Customer Value Management and optimization
- Revenue growth and customer acquisition strategy
- MVNO wireless market entry assessment and P&L modelling
- Channel strategy and execution support
- Program and project management
- Marketing operations and staff augmentation